Shipping & Delivery
How long does it take to process my order?
Orders are processed and delivered Monday-Friday, except for national holidays. Be aware that orders may experience longer processing and delivery times during holidays.
Where can I ship my order to?
Orders can't be delivered to addresses outside the country or region where they were placed.
How long does the delivery takes?
For Malaysia and Singapore shipment, it should arrive within 5 business days. Be aware that orders may experience longer processing and delivery times during holidays. For international shipment, it should arrive within 6 weeks. If you have not received yours, you can check with the shipping providers or track your order in our platform.
Does my order need to go through customs?
Since your order is dispatched internationally, it has to be cleared through customs. Don't worry—we'll handle it for you. The delivery date provided at checkout accounts for clearance times.
Be aware that some banks may charge a small transaction fee for orders dispatched internationally.
What about duties and taxes?
We eliminate the guesswork for you. All applicable taxes and duties are included in your order total at checkout.